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Refund and Returns Policy
At Abros Nutrition, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns
1. Eligibility for Returns:
- Products must be returned within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as when received.
- Certain items, such as opened or partially used products, are not eligible for return due to hygiene and safety concerns.z
2. Return Process:
- Contact our support team at [insert email/contact info] with your order details to initiate a return.
- Upon approval, you will receive instructions for shipping the item back to us.
3. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong or defective item).
Refunds
1. Refund Eligibility:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Refunds will be issued only for items that meet our return criteria.
2. Refund Process:
- Approved refunds will be processed within [7-14 business days].
- The refund will be credited back to your original payment method.
3. Non-Refundable Items:
- Sale items, gift cards, and any promotional products are non-refundable.
Exchanges
- If you received a defective or damaged item, please contact us at [insert email/contact info] for an exchange.
- Exchanges are only available for the same product or an item of equal value.
Cancellation Policy
- Orders can be canceled within 24 hours of placement if they haven’t been shipped. To cancel your order, contact us at abrosnutraceuticals@gmail.com
Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please reach out to our support team at abrosnutraceuticals@gmail.com.
We appreciate your understanding and thank you for choosing Abros Nutrition!